Shipping policy
At BoardStaylor™, every piece is individually handcrafted to order. We never mass-produce our creations, allowing us to deliver a truly unique work of art made exclusively for you.
Production Time
Each BoardStaylor™ board is carefully handcrafted from start to finish.
Production typically takes 5–8 weeks, depending on the complexity of the design and current workshop demand.
Because every board is made by hand, production times may occasionally vary slightly.
Shipping
Once your order has been completed, it will be carefully packaged and shipped with FREE Worldwide Shipping.
Estimated shipping times after dispatch:
- United States: 5–10 business days
- Canada: 5–10 business days
- Europe: 5–12 business days
- Australia & New Zealand: 7–14 business days
- Rest of the World: 7–15 business days
You will receive a shipping confirmation email along with a tracking number as soon as your order leaves our workshop.
Why Does It Take Time?
Every BoardStaylor™ creation is individually handcrafted using premium hardwood and resin. Each piece requires multiple stages of woodworking, resin pouring, curing, sanding, polishing, and quality inspection before it is ready to leave our workshop.
We believe exceptional craftsmanship cannot be rushed.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges, if applicable, are the responsibility of the customer.
Need Help?
If you have any questions regarding your order or production status, our team will be happy to assist you.
Email: bwefqoo3@outlook.com
Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment at any time.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges, if applicable, are the responsibility of the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us. Our support team will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. BoardStaylor™ cannot be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: bwefqoo3@outlook.com